Job Title

Job Description

Lead a team of 4-6 sales advisors to achieve Kaplan International’s sales targets while delivering exceptional customer experiences. Coach, develop, and motivate the team to drive performance and foster a high-performing, collaborative culture.

Key Responsibilities:

• Manage daily operations of the sales team and lead by example.

• Drive sales performance: monitor leads, conversion rates, revenue per sale, cancellation rates, and productivity KPIs.

• Conduct 1:1 coaching, call monitoring, and performance reviews.

• Train new advisors on products, services, and sales techniques.

• Plan schedules and shifts while ensuring HR compliance.

• Handle recruitment, interviews, counselling, and disciplinary actions.

• Prepare performance reports with recommendations to improve results.

• Act as point of contact for the team in the absence of the regional manager.

• Promote a positive, results-driven, and customer-focused team culture.

Requirements & Benefits:

• Proven sales experience with a track record of meeting targets.

• Strong leadership, coaching, and communication skills.

• Fluent in English and native Spanish.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Analytical, organised, adaptable, and resilient.

• Customer-focused with excellent problem-solving skills.

• 100% on-site in Bogotá.

• Attractive base salary plus commissions.

• Opportunity to develop and grow in a high-performing, international team.

Why Kaplan?

• Join a leading international education company recognized for excellence in teaching and student support.

• Be part of a dynamic, high-performing team that values growth, collaboration, and innovation.

• Opportunities for professional development and career advancement within a global organization.

• Work in a supportive environment where your contributions make a real impact on both the team and customers.

• Competitive base salary plus attractive commissions.

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Employee Type

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Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.