Snr. Sales Engineer (Hybrid) (Position located in DC)
KnowBe4
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Technical Leadership: Lead complex sales engagements with enterprise and strategic accounts, conducting in-depth technical discovery, addressing sophisticated objections, and designing comprehensive solutions that showcase the full value of our platform across diverse use cases and industries.
Solution Design & Delivery: Build and present compelling technical demonstrations tailored to each audience—whether security teams, IT directors, or C-level executives—articulating our product's architecture, integration capabilities, and competitive advantages in ways that resonate with their specific concerns.
Sales Partnership: Collaborate closely with Account Executives to shape deal strategy, contribute technical perspectives to account planning, and drive opportunities forward by proactively identifying and removing technical barriers to close.
Proof of Value Execution: Design and execute scoped evaluation plans that prove our solution's impact, working directly with prospect technical teams to ensure successful implementation, adoption, and measurable results during the trial phase.
Mentorship & Knowledge Sharing: Coach junior Sales Engineers on technical approaches and process best practices, share insights from customer engagements that inform product development, and take ownership of specific SE projects that improve team effectiveness.
Technical Problem-Solving: Efficiently troubleshoot moderate technical issues, anticipate common integration challenges, and collaborate with product and engineering teams on complex scenarios—ensuring prospects experience our technical capabilities at their best.
You're the kind of technical professional who loves the challenge of complex sales, stays current on cybersecurity trends, and genuinely enjoys being the expert who helps customers succeed while driving revenue growth.
2-5 years of technical sales or sales engineering experience, preferably in cybersecurity, SaaS, or enterprise software where you've successfully closed complex deals with multiple stakeholders.
Deep technical knowledge in cybersecurity, security awareness, or related domains—you can speak credibly about threats, compliance requirements, and technical architecture with both security practitioners and business leaders.
Exceptional communication skills with the ability to adapt your presentation style based on audience—explaining technical concepts clearly to executives while diving deep into API integrations with IT teams.
Strategic sales acumen—you understand the full sales cycle, can navigate complex organizations, contribute meaningfully to deal strategy, and know how to position solutions that win against top competitors.
Self-directed work style with strong organizational abilities—you manage multiple complex deals simultaneously, follow through on commitments, and take initiative to move opportunities forward without constant supervision.
Collaborative mindset with natural mentorship abilities—you build trust quickly, work effectively across sales and technical teams, and take satisfaction in elevating those around you.
- Experience with security awareness training, phishing simulation, or compliance management solutions
- Technical certifications in cybersecurity (Security+, CISSP, CEH, or similar)
- Hands-on experience with mail environments, Active Directory, SCIM provisioning, or SSO integrations
Strategic Impact: You'll work on deals that matter - helping organizations of all sizes build stronger security cultures while directly contributing to company growth and your own earning potential.
Technical Growth: Stay at the forefront of cybersecurity by working with diverse customer environments, earning certification bonuses, and having direct influence on product development through your customer insights.
Hybrid Flexibility: 3-day in-office environment that balances face-time with sales teams and customers for relationship building, while supporting the flexibility hybrid allows
Career Development: Clear path for advancement within Sales Engineering leadership, with opportunities to mentor others, lead strategic initiatives, and shape how we approach our most important customer engagements.
Collaborative Culture: You'll work alongside talented sales professionals and technical experts who value your expertise, support your success, and celebrate wins together as a team.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.