Education Services Specialist
Laurel Springs
West Chester, PA, USA · Pennsylvania, USA · United States
Posted on Dec 11, 2024
Laurel Springs School, a subsidiary of Spring Education Group, a WASC-accredited school, is a pioneer in online private school education since 1991. Laurel Springs provides flexible and personalized learning experiences online for students in kindergarten through 12th grade and beyond.
The Education Services Specialist at Laurel Springs School is a full-time, remote position and a member of the Education Services Team. The Education Services Team provides logistic support for the Education Department, including but not limited to vendor and materials management, teacher assignments and billing support, budget management, administrative support for school leadership, data collection and analysis, and other similar functions. The Education Services Team is also responsible for compliance research and analysis of state education requirements in support of all LSS teams and functions. The Education Services Specialist focuses primarily on the day-to-day components of this work as directed by the Education Services Manager.
Primary Job Responsibilities are included, but are not limited to:
- Support teacher, course, and counselor assigning in the Genius SIS system
- Support course changes and teacher transfer requests
- Assist in adding and managing courses in Genius SIS
- Monitor, upload, and confirm student enrollments with vendor programs
- Organize and track vendor accounts and invoice processing
- Engage in on-demand troubleshooting with regard to vendor and LSS enrollments
- Support fulfillment orders and shipments (e.g. workbooks and lab kits)
- Engage in regular data entry and system report management
- Coordinate staff travel arrangements for conferences and in-person events
- Support compliance projects, including research of state education requirements and maintenance of compliance database
- Communicate proactively and responsively with students, parents, counselors, staff, and administrators via email, phone, video conference, and any other communication tools provided by LSS.
- Participate as directed in school-wide events, school-sponsored student activities, and internal meetings.
- Maintain strict confidentiality regarding staff, students, families, and LSS operations and systems.
- Other duties as assigned.
Qualifications:
- Bachelor's degree or higher.
- Exceptional interpersonal, written, and verbal communication skills.
- Demonstrated ability to be highly organized, efficient, and productive.
- Ability to be highly responsive and seek creative solutions.
- Excellent skills with word processing, productivity, communication, and educational technology tools, especially high-functioning capability with Excel and Google Sheets.
- Experience with Learning Management Systems and Student Information Systems is strongly preferred.
- Experience with legal research is strongly preferred.
- Access to high-quality internet and a quiet workspace that allows the individual to be fully present and available to students, parents, and colleagues as needed during work hours.
- Ability to travel to attend in-person events, meetings, and training at least once or twice per year.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively "Company") is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.
Other details
- Job Function: Online Private School
- Pay Type: Salary
- Employment Indicator: Full Time
- Max Hiring Rate: $55,000.00
- Required Education: Bachelor's Degree