Job Responsibilities:

• Collaborate with the operations team on data-driven projects to support the sales channel.

• Provide frontline customer account support through technical and transactional processes.

• Manage licensing additions and configurations across multiple platforms.

• Develop scalable processes and frameworks to improve overall sales operations.

• Work cross-functionally with other departments to incorporate sales operations insights into company-wide technical initiatives.

• Improve processes and transparency in collaboration with the Professional Learning technical rostering and licensing teams.

• Ensure data integrity and consistency across multiple systems.

• Cross-train on Technical Sales Operations processes to serve as a reliable backup.

• Work effectively both independently and within a team environment.

Job Requirements:

• Bachelor's degree and 2+ years of professional experience in a similar role.

• Proven experience in Sales Support or Sales Operations with a strong focus on data and process.

• Proficiency in using CRM tools (e.g., Salesforce.com), Microsoft Excel, and other Microsoft Office Suite products.

• Familiarity with SQL, Tableau, and Salesforce reporting is a plus.

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.