Principal Product Manager – Agentic AI

Group Company: MarketXpander Services Private Limited (LeadSquared)

Designation: Principal Product Manager – Agentic AI

Office Location: Bengaluru, Karnataka, India (Onsite)

Position Description: LeadSquared is building enterprise-grade agentic AI capabilities to transform how sales, marketing, and ops teams work. This role owns the vision, roadmap, and end-to-end delivery of agentic AI products — bridging complex ML capabilities with real enterprise buyer needs. The hire will also play a key role in closing the agentic AI skill gap within the current PM organisation.

Primary Responsibilities

• Define and own the multi-year product roadmap for AI agent capabilities — covering orchestration, tool use, memory, and human-in-the-loop workflows
• Ship production-grade agentic solutions meeting enterprise requirements around reliability, security, latency, and auditability
• Partner with ML/backend engineering, design, GTM, and customer success to drive products from 0→1 and 1→scale
• Present roadmaps and trade-offs to senior leadership; translate business ambitions into executable product bets
• Track the agentic AI competitive landscape and identify where LSQ builds moats vs. leverages foundation models or third-party tooling
  
  

Additional Responsibilities

• Mentor and upskill the existing PM team on agentic AI — patterns, pitfalls, and evaluation frameworks
• Contribute to hiring and team-building as the agentic AI practice grows
• Represent the product perspective in cross-functional forums and customer conversations
  
  

Reporting Team

• Reporting Designation: Senior Director
• Reporting Department: Product Management
  
  

Educational Qualifications Preferred

• Category: Full-time Engineering Degree
• Field Specialization: Computer Science, Information Technology, Electronics, or related engineering discipline
• Degree: B.Tech / B.E.
• Institution Tier: Tier 1 only (IITs, NITs, BITS Pilani, or equivalent)
  
  

Required Work Experience

• Industry: B2B SaaS / Enterprise Software
• Role: Product Management with hands-on agentic AI delivery
• Years of Experience: 7+ years in product management, of which 1.5+ years must be in delivering enterprise-grade agentic AI solutions in production
  
  

Key Performance Indicators

• Roadmap delivery and milestone adherence for agentic AI initiatives
• Adoption and retention metrics for shipped agentic features
• Enterprise customer satisfaction scores on AI capabilities
• PM team upskilling progress on agentic AI frameworks
• Speed and quality of 0→1 product launches
  
  

Required Competencies

• Strategic product thinking and roadmap ownership
• Stakeholder management and executive communication
• Cross-functional leadership across engineering, design, and GTM
• First-principles problem solving
• Mentoring and knowledge transfer
  
  

Required Knowledge

• LLM architectures, RAG, and prompt engineering
• Multi-agent orchestration frameworks (LangGraph, AutoGen, or similar)
• Tool use / function calling patterns in agentic systems
• Evaluation and observability pipelines for AI products
• Enterprise procurement, IT security, and data residency requirements
  
  

Required Skills

• Writing crisp PRDs, strategy memos, and executive narratives
• Translating ambiguous business problems into product specs
• Identifying and validating build vs. buy decisions in AI tooling
• Quantitative analysis to support product decisions
  
  

Required Abilities

• Physical: Standard office environment; no specific physical requirements
• Other: Strong written and verbal communication in English; ability to work across time zones for global stakeholder alignment
  
  

Work Environment Details: Onsite, Bengaluru office.