Group Company: LeadSquared (MarketXpander Services Pvt. Ltd.)

Designation: Associate Product Manager – BFSI

Office Location: Bangalore

Position Description: The Associate Product Manager – BFSI will own specific modules within LeadSquared's BFSI product suite (lending, collections, insurance distribution, or wealth/retail banking). Working closely with customers, engineering, design, and GTM teams, the role involves translating domain problems into product roadmaps and data signals into prioritisation decisions. This is a high-ownership, customer-facing role with direct exposure to enterprise financial services accounts.

Primary Responsibilities

• Own the product roadmap for assigned BFSI modules (collections, lending origination, insurance distribution, or wealth/retail banking workflows)
• Conduct continuous discovery with BFSI customers — banks, NBFCs, fintechs, insurers — to surface pain points and validate hypotheses
• Write crisp PRDs, user stories, and acceptance criteria; collaborate with engineering and design through the full delivery cycle
• Define and track product KPIs; use data to prioritise backlog and measure feature impact post-launch
• Work with solution engineering and pre-sales on RFPs, demos, and deal support for enterprise BFSI accounts
• Stay current on regulatory changes (RBI, IRDAI, SEBI) and competitive landscape to ensure the product remains compliant and differentiated
  
  

Additional Responsibilities

• Coordinate UAT with key accounts, manage beta programs, and drive smooth go-to-market launches
• Partner with Customer Success to close product-adoption gaps and reduce churn attributable to feature gaps
• Contribute to internal PM community — documentation, playbooks, and peer reviews
  
  

Reporting Team

• Reporting Designation: Senior Product Manager / Group Product Manager – BFSI
• Reporting Department: Product Management
  
  

Educational Qualifications Preferred

• Category: Full-Time Graduate / Post-Graduate
• Field Specialization: Engineering, Business Administration, Economics, Information Systems, or Finance
• Degree: B.Tech ; MBA preferred
• Academic Score: First Class (60%+) or equivalent CGPA
• Institution Tier: Tier 1 / Tier 2 preferred (IITs, NITs, IIMs, top private universities)
  
  

Required Certification/s: None mandatory. The following are advantageous — CSPO (Certified Scrum Product Owner), Pragmatic Institute PM Certification, IIBA CBAP / CCBA

Required Training/s: Agile / Scrum methodology; Product analytics tools (Mixpanel, Amplitude, or equivalent); BFSI domain orientation (lending lifecycle, collections, insurance distribution)

Required Work Experience

• Industry: SaaS / Fintech / BFSI / B2B Enterprise Software
• Role: Product Manager, Business Analyst, Associate PM, Product Analyst, or equivalent
• Years of Experience: 1 – 3 Years
  
  

Key Performance Indicators

• Feature adoption rate and DAU/MAU uplift for owned modules
• On-time delivery rate of roadmap commitments (quarterly)
• NPS / CSAT scores from BFSI enterprise accounts
• Reduction in product-related churn or escalations
• PRD quality score (peer review, acceptance criteria coverage)
• Pre-sales win rate contribution for BFSI deals supported
  
  

Required Competencies: Customer Centricity, Analytical Thinking, Stakeholder Management, Communication (written and verbal), Ownership & Bias for Action, Adaptability

Required Knowledge: BFSI domain (lending / collections / insurance / wealth), product management frameworks (PRD writing, RICE, MoSCoW, Kano), Agile / Scrum, regulatory awareness (RBI, IRDAI, KYC/AML), SaaS product metrics

Required Skills: SQL, Excel / Google Sheets, product analytics tools (Mixpanel / Amplitude), wireframing tools (Figma / Balsamiq), JIRA / Confluence, strong documentation and presentation skills

Required Abilities

• Physical: Standard office environment; ability to travel occasionally for customer visits
• Other: Ability to manage multiple workstreams simultaneously; strong written and verbal English proficiency; collaborative working style across remote and in-person teams
  
  

Work Environment Details: Office-first with hybrid flexibility. Primary location: Bangalore or Delhi NCR. Cross-functional collaboration with engineering, GTM, and customer success teams. Occasional client-site visits to BFSI accounts.

Specific Requirements

• Travel: Occasional — up to 10–15% for customer discovery, onboarding, and industry events
• Vehicle: Not required
• Work Permit: Must be eligible to work in India
  
  

Other Details

• Pay Rate: Competitive; as per industry standards for 1–3 YOE PM roles in SaaS/BFSI; performance-linked variable component included
• Contract Types: Permanent / Full-Time
• Time Constraints: Standard business hours; flexibility expected during product launches or critical releases
• Compliance Related: Background verification (BGV) mandatory; NDA adherence required for BFSI customer-facing engagements
• Union Affiliation: Not applicable