The Senior Cardiac Monitoring Specialist (CMS) at PrepMD is responsible for the monitoring of all patients across all device manufacturers within their assigned account(s), including alert notification and alert/scheduled report generation. The CMS will ensure prompt client notification of all actionable/urgent alert items, as well as timely reporting on all transmissions (both alert and scheduled). This team member is ultimately responsible for all clinical duties requested of PrepMD Remote Monitoring Services and is the client’s primary contact.

Job Responsibilities:

• Performing alert triage according to guidelines provided by the client, and using the client’s EHR systems to understand available patient historicals
• Providing prompt, same-day notification of all actionable/urgent alert items to the client throughout the normal operating hours of the clinic
• Providing high quality reports that align with client’s specifications
• Maintaining the client’s database system through updating new patient encounters on a daily basis
• Periodically hosting client web meetings in an effort to continuously improve services and client satisfaction
• Reconciling the device manufacturer websites (dismissing transmissions) after they have been completed
• Performing any and all other duties directed by their manager

Qualifications:

• Required: Associate or Bachelors degree
• Required: >3 years of cardiac device experience (ICDs, Pacemakers, Loop Recorders)
• CCDS/CDRMS Certification preferred
• Prior experience working with Paceart preferred
• Strong communication skills and analytical skills