PrepMD is hiring Cardiac Device Specialists to work in healthcare settings. These roles are in high demand, with a growing need for experienced, trained, and professionally developed candidates.

Please note: this is NOT a sales role and the location is throughout the United States, based on Company needs (not necessarily where this post is listed).

These specialists are responsible for delivering high-quality clinical, technical, and related services in Cardiac Rhythm Management and Cardiac Implantable Electronic Devices (CIEDs).

The responsibilities of the Cardiac Device Specialist may include supporting our In-Clinic Solutions Team, Remote Monitoring Team, or both.

In-Clinic Solutions Team Support:

• Does full evaluation and assessment of patients with pacemakers, ICDs, CRT devices and ILRs; Reprograms devices as required
• Enrolls, interrogates, and programs patients with cardiac devices and recognizes abnormalities, malfunctions, and alert indicators
• Assists in scheduling patients for follow up, remote monitoring, or replacement as indicated
• Coordinates and prioritizes with other members of the healthcare team to respond to patients, plan, and initiate timely and efficient care
• Educates patients and families regarding device function and remote and/or clinic follow up scheduling
• Ensures timely and proper documentation and billing
• Participates in the device recall team if necessary
• Supports all aspects of documentation in the electronic CIED reporting system and the Electronic Medical Record
• Maintains knowledge of hospital, department, and regulatory agency policies and requirements
• Is available to perform duties in satellite and affiliate device clinics as needed

Remote Monitoring Team Support:

• Performs alert triage according to guidelines provided by the client, using the client’s EHR systems to understand available patient historicals
• Provides prompt, same-day notification of all actionable/urgent alert items to the client throughout the normal operating hours of the clinic
• Provides high quality reports that align with client’s specifications
• Maintains the client’s database system through updating new patient encounters on a daily basis
• Periodically meets with the client in an effort to continuously improve services and client satisfaction
• Reconciles the device manufacturer websites (dismissing transmissions) after they have been completed
• Performs any and all other duties directed by their manager

Qualifications:

• 100% geographic flexibility to work anywhere in the U.S. (determined by the Company)
• Willingness to commit at least 1 full year of employment post-training completion
• 100% flexibility to work either onsite, remote or hybrid assignments
• Training or experience in the cardiac medical device field (specifically CIEDs) required but provided
• 4-year bachelor’s degree (or equivalent) required with a GPA of 3.0+
• Strong communication skills and analytical skills
• Background in Engineering, Science, or Health Science (strongly preferred)

Benefits: Full benefits package (healthcare, dental, vision, 401K)

Job Type: Full-time

Compensation: $60,000 per year

Locations: All U.S. cities

Duration: Full-time job with a minimum of 1-year (post-training completion) commitment through a signed contract

Work Authorization: US work authorization is required (U.S. Citizenship or Permanent Residency)

Company Details

• Industry: Medical Devices
• Headquarters Location: 50 Braintree Hill Park Suite 102, Braintree, Massachusetts 02184, United States Size: 100+ employees
• Type: Private
• Website: https://www.prepmd.com/