PrepMD is hiring Cardiac Device Specialists to work in healthcare settings. These roles are in high demand, with a growing need for experienced, trained, and professionally developed candidates.

Please note: this is NOT a sales role and the location is throughout the United States, based on Company needs (not necessarily where this post is listed).

Applicants must be legally authorized to work in the United States as a U.S. citizen or national, asylee, refugee, or lawful permanent resident. At this time, we are unable to sponsor visas or consider candidates requiring work authorization under OPT, F-1, or J-1 status.

These specialists are responsible for delivering high-quality clinical, technical, and related services in Cardiac Rhythm Management and Cardiac Implantable Electronic Devices (CIEDs).

The responsibilities of the Cardiac Device Specialist may include supporting our In-Clinic Solutions Team, Remote Monitoring Team, or both.

In-Clinic Solutions Team Support:

• Does full evaluation and assessment of patients with pacemakers, ICDs, CRT devices and ILRs; Reprograms devices as required
• Enrolls, interrogates, and programs patients with cardiac devices and recognizes abnormalities, malfunctions, and alert indicators
• Assists in scheduling patients for follow up, remote monitoring, or replacement as indicated
• Coordinates and prioritizes with other members of the healthcare team to respond to patients, plan, and initiate timely and efficient care
• Educates patients and families regarding device function and remote and/or clinic follow up scheduling
• Ensures timely and proper documentation and billing
• Participates in the device recall team if necessary
• Supports all aspects of documentation in the electronic CIED reporting system and the Electronic Medical Record
• Maintains knowledge of hospital, department, and regulatory agency policies and requirements
• Is available to perform duties in satellite and affiliate device clinics as needed

Remote Monitoring Team Support:

• Performs alert triage according to guidelines provided by the client, using the client’s EHR systems to understand available patient historicals
• Provides prompt, same-day notification of all actionable/urgent alert items to the client throughout the normal operating hours of the clinic
• Provides high quality reports that align with client’s specifications
• Maintains the client’s database system through updating new patient encounters on a daily basis
• Periodically meets with the client in an effort to continuously improve services and client satisfaction
• Reconciles the device manufacturer websites (dismissing transmissions) after they have been completed
• Performs any and all other duties directed by their manager

Qualifications:

• 100% geographic flexibility to work anywhere in the U.S. (determined by the Company)
• Willingness to commit at least 1 full year of employment post-training completion
• 100% flexibility to work either onsite, remote or hybrid assignments
• Training or experience in the cardiac medical device field (specifically CIEDs) required but provided
• 4-year bachelor’s degree (or equivalent) required with a GPA of 3.0+
• Strong communication skills and analytical skills
• Background in Engineering, Science, or Health Science (strongly preferred)

Benefits: Full benefits package (healthcare, dental, vision, 401K)

Job Type: Full-time

Compensation: $60,000 per year

Locations: All U.S. cities

Duration: Full-time job with a minimum of 1-year (post-training completion) commitment through a signed contract

Work Authorization: US work authorization is required (U.S. Citizenship or Permanent Residency)

Company Details

• Industry: Medical Devices
• Headquarters Location: 50 Braintree Hill Park Suite 102, Braintree, Massachusetts 02184, United States Size: 100+ employees
• Type: Private
• Website: https://www.prepmd.com/