Digital Acquisitions Manager - Life Science & Healthcare - London, UK ( Hybrid )

We are hiring for a Digital Acquisitions Manager - Life Science & Healthcare to join our Life Science Sales Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs

The post holder will be responsible for initiating, managing and retaining relationships with Life Sciences & Healthcare Clients in their defined European regions with a key focus on the generation of net new business.

The Digital Acquisitions Manager will have a comprehensive understanding of the Life Sciences business culture to drive and develop a productive sales strategy in their region. A requirement is to be competent with solution-selling principles and practices and demonstrate a high level of professionalism to both clients and work colleagues.

Digital Acquisitions Managers will have a proven ability to develop new business and revenue streams within Europe and have further developed existing accounts for new business opportunities and subsequent revenue generation in untouched departments or company sites whilst expanding the territory client base and network within the Life Sciences industry.

Two key success requirements for the Digital Acquisitions Specialist will be to develop a strong knowledge and understanding of the product portfolio and align this understanding to the needs and pains of the target audience (the client)

What will you be doing in this role?

• Develop new revenue from additional companies (New business, New companies) to achieve/exceed territory revenue plan.

• To maintain an existing subscriber base through renewals.

• Grow revenues from within existing accounts.

• To effectively liaise with the customer base through office-based and face-to-face contact and proactively steer relationships towards strategic partnership status.

• To prepare an account plan for each organisation which includes an organisation profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives, and implementation schedule of Total Account Management.

• To plan appropriate customer training visits and customer training events; to maximise the effectiveness of training activities and to make a significant positive contribution towards the maintenance and growth of Clarivate Analytics (IP & Science) revenue.

• To acquire detailed in-depth knowledge of the Science product portfolio. To keep maintain and abreast of new product releases.

• To report back from customer training sessions; recording customer feedback, gathering customer intelligence, and action follow-up as required.

• To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.

• To liaise effectively with internal departments (Product Development, Sales Support and Central Marketing Department) to maximise sales opportunities and to keep up to date with existing and new IP & Sciences services and marketing/sales campaigns.

• To organise customer visits efficiently, manage time, financial cost and territory traveling to the satisfaction of your manager.

• To maintain customer satisfaction with all Clarivate Analytics (IP & Science) services and functions.

• To deputize for team members / your line manager as and when required.

• To take responsibility for identifying training and developmental needs for yourself on an ongoing basis.

• To make positive efforts to promote personal safety and that of others by taking reasonable care at work, by carrying out the requirements of the law or by following recognised codes of practice provided or advised by management to ensure safe working practices.

• To undertake any other reasonable duties as requested by your line manager/director on a permanent or temporary basis.

About You – experience, education, skills, and accomplishments

• 3-5 years of sales experience

• Degree (BSc.) or equivalent, in Pharmaceutical / Biotechnology related sciences, Life Sciences or Medical Sciences.

• Ability to manage and generate revenue from existing customers.

• A customer-driven approach and good customer management skills.

• Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process

• Excellent written verbal, interpersonal, presentation and training skills. Excellent telephone manners and face to face customer skills.

• The ability to deal with a wide range of customers, from end users to Directors of multi-national corporations.

• A good team player/self starter with the ability to work using own initiative.

• Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.

• Knowledge of the Life Sciences/pharmaceutical industry in Europe

• Knowledge of software/information solutions into the Pharmaceutical sectors

• Well organised and disciplined with regards policy, procedure and standards.

• To demonstrate individual drive and determination to succeed

• Effective decision-making skills.

• Good organisational skills with the ability to set priorities and be flexible in changing environment

• Experience of working under pressure and with minimum supervision.

• Ability to identify problems and apply creative solutions.

• A commercial awareness and technical appreciation of the patent and scientific information industry.

• Desirable but not essential: knowledge of SalesForce CRM.

• Fluency in English and an additional European language preferred

About the Team

You will be working as part of a team of Digital Account Managers, Digital Acquisition Managers, Renewal Account Managers and Customer Success Managers covering the European region within our Life Sciences and healthcare segment

About Clarivate

We’re on a bold entrepreneurial mission. No other company in our industry combines such rich heritage and global footprint with the bold entrepreneurial spirit of an innovative business.

The Clarivate story began over 100 years ago and over the years we evolved, adding a broad range of trusted insights, analytics and content to meet customer needs.

We now have more than 12,000 colleagues in 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock exchange under the ticker NYSE:CLVT

Life at Clarivate

At Clarivate, confidence, passion and courage are core to our company culture. We are not afraid to take a stand, form an opinion or lead the way. We want to make an impact and stand out from the competition. We are game-changers who think outside of the box, just like the scientists, inventors and academics for whom we build our products and services. Our three values lie at the heart of who we are and how we behave – aim for greatness, value every voice and own your actions.

Hours of Work

Full-time role, hybrid, 2-3 days per week in the London office.

#LI-Hybrid, #LI-Onsite #LI-SK1

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.