We are looking for a Collections Specialist to join our Collections team in Belgrade. This is an amazing opportunity to learn more about credit controlling & reconciliation processes. The team consists of 11 people and is reporting to the Senior Manager of Collections. We would love to speak with you if have previous experience in the field of finances & would like to develop in the credit controlling field.

About You – experience, education, skills, and accomplishments

• Bachelor’s degree or equivalent work experience.

• 1-2 years of experience within finances (ideally with credit controlling or reconciliation).

• Proficient level of English language.

It would be great if you also have . . .

• Proficient level of other languages, besides English.

• Previous experience in credit controlling.

What will you be doing in this role?

• Work with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails and mail.

• Provide appropriate support/copy documentation, as requested by clients or required to support claim for payment; research client queries and provide appropriate responses in a timely manner.

• Account reconciliation to align with client accounts - some research into payments will be required; interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.

• Maintains accurate individual measurement and performance statistics.

• Produce reports relating to debt analysis as required

About the Team

The team consists of 11 people & is focused on the collection of overdue invoices and managing aged debts portfolio.

Benefits

• Holidays: 25 days paid leave per annum

• Private Health Insurance

• Paid Lunch

• Yearly Bonus

• Yearly Merit Plan

• My Learning Platform

• Fit Pass

• Life Insurance

• Accident Insurance

• Company bicycles for rent free of charge

Hours of Work

This is a permanent full-time position. The working hours would be standard EMEA working hours.

This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.

#LI-Hybrid

Please note that only shortlisted candidates will be contacted.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.