We are looking for a Senior IP Product Analyst to join our IP Laws team. This is an exciting opportunity to work on one of our IP Portfolio Management Software Systems. This team member will utilize their intellectual property expertise to assist in the analysis, implementation, and release of statutory due dates in the IP Portfolio Management Systems’ recurring law updates.

About You – Experience, Education, Skills, and Accomplishments

• Bachelor’s degree or equivalent working experience
• 4+ years of working experience in general
• 3+ years of working experience in the intellectual property field

It would be great if you also had . . .

• Salesforce working experience
• Technical background (analyzing data and creating advanced data queries)
• Experience in IP Management Software, preferably IPfolio
• Proficiency in Microsoft Office products and other tools that may be required or day-to-day work.

What will you be doing in this role?

• Execute against strategy to introduce the new IPfolio law engine with up to date jurisdictional law changes and take part in coordinating the deliverables associated with each IP law client content release, adhering to agreed/defined release frequencies.
• Draft implementation requirements and implement identified configuration changes according to defined processes and best practices into assigned IP management system; participate in the QA review of implementation requirements drafted by peers; enhance or amend existing configuration pertaining to assigned internal projects or client queries; utilize and update internal tracking tools on progress of implementations.
• Analyze changes produced when applying law update release candidates against fictional client data identifying potential issues or anomalies; closely collaborate with the Quality/Testing team to ensure the implementation is working as intended; review, research, and analyze support queries from clients and assist in determining comprehensive resolutions; work closely with the customer law support team on issues and questions reported by the customer.
• Escalate and assist in resolving issues with law related functionality of the consuming software, law interface and upgrade tools interacting with colleagues in IP Laws, product, and software development.
• Maintain and enhance documentation and best practices on implementation processes.

About the Team

Our team is responsible for providing recurring releases of IP law updates to our clients containing configuration to calculate deadlines for new laws or law changes. The main purpose of this role is to analyze, interpret, test, and implement new or modified intellectual property laws into Clarivate’s IP Management Software Systems. Subsequently, the publishes the law update content to customers including release notes and other related documentation. This enables Clarivate customers to keep their IP portfolio up to date. The reporting would be to the Manager – IP Product.

Hours of Work

Full Time w/ occasional flexibility to accommodate meetings with other time zones/regions (namely US, Europe, and India)

This is a hybrid position working in the office 3 days every other week.

We Offer:

• Holidays: 25 days paid leave per annum

• Private Health Insurance

• Paid Lunch

• Yearly Bonus

• Yearly Merit Plan

• My Learning Platform

• Fit Pass

• Life Insurance

• Accident Insurance

• Mental health care

• Company bicycles for rent free of charge

Only shortlisted candidates will be contacted.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.