Technical Writer
Quizizz
Marketing & Communications, IT
Bengaluru, Karnataka, India
Posted on Dec 15, 2025
About Us
We are a global learning platform on a mission to motivate every learner by empowering every educator.
From K–12 classrooms and universities to corporate training settings, our platform is trusted in over 150+ countries by 75 million monthly active users. In the U.S., 90% of schools use Wayground to engage students and transform learning through technology.
Wayground is a high-growth, profitable SaaS company backed by leading investors including Tiger Global, GSV, and Nexus Venture Partners.
If you're excited about education and international SaaS and want to build towards a mission that you can be proud of, then Wayground is the right place for you.
As a Technical Writer and content specialist, you’d be responsible for creating high-quality user-facing documentation that helps our users understand different Wayground tools and better aid their experience of Wayground. You will be the voice of the user and collaborate cross-functionally with Support, Customer Success, Product, and Marketing teams to ideate, create, and curate easy-to-understand and accessible content that helps teachers and students use the Wayground platform in engaging and impactful ways.
What you will do:
- Independently own and maintain the entire Wayground Help Centers, proactively updating documentation to keep pace with rapid product releases and ensuring every article remains accurate, clear, and user-friendly.
- Collaborate extensively with Product Managers, Engineers, Designers, Customer Support, Customer Success, and Sales to gather insights, validate workflows, and ensure documentation reflects real-world use cases and user needs.
- Simplify complex product features into straightforward, structured, and grammatically precise content that can be easily understood by teachers, admins, and district stakeholders.
- Produce highly accessible support materials using diverse media formats—including images, GIFs, and videos—to support different learning preferences and reduce cognitive load.
- Apply UX research insights and user-preferred terminology to shape documentation tone, structure, and vocabulary, ensuring content aligns with how users naturally think and interact with the product.
- Demonstrate strong ownership by proactively coordinating with multiple teams to track product changes, ensuring documentation is updated even when information is not readily surfaced
Who you are:
- Working knowledge of Google Suite, video editing tools, and Zendesk/Freshdesk.You carry an understanding of SEO best practices and conversational-cum-formal tone of writing.
- 2-5 years of experience in a similar role.
- Demonstrated ability in articulating complex workflows that reach novice and expert end-users.
- Strong interpersonal skills: the ability to curate and synthesize information from different sources/stakeholders and deliver content in a timely manner.
- Ability to self-start and independently work, as well as work with a team.
- Have a degree in Communications or a certificate in Technical Writing.
- Superior command of English with strong editing, grammar, and clarity skills.
- Experience in technical writing or support content creation.
- Ability to manage a large, evolving documentation set independently.
- Comfort working across multiple product teams and handling ambiguous specs.
Working at Wayground
We're a small, passionate, tech-first team solving big challenges in education. We move fast, build with data, and obsess over creating delightful experiences for our global community of educators and learners.
The pandemic has changed work in many ways, especially by enabling remote work. Many companies have chosen to be remote first. At Wayground, we work best in the office brainstorming using whiteboards, having conversations over coffee/walks, or overhearing a hallway conversation. Learning happens through osmosis. We understand that driving/ubering takes work in Bangalore. We’ll take care of the commute for you.
Beyond taking care of commute, we will cover health care benefits for you, your family, and your parents. We invest in our employee’s health and wellness. Through books and courses, we invest in their learning and development. Oh, and finally, we have healthy lunches, dinners, and a stocked pantry to snack on all day.
Wayground is an equal opportunity employer and we believe diversity is key to our success.