Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

This leadership position at the University of New England in Portland, Maine, will provide direction, guidance, facilitation, and execution of academic technology services and manage the applicable vendor relationships. Qualified candidates must have extensive experience planning, developing, implementing, and managing technology-based learning in higher education. The candidate must understand the best blended and online education practices, including quality matters, learning theory, curriculum management, delivery models, technology tools, infrastructure, educational quality control, marketing, governance, metrics, and business planning.

Where you will make an impact

• The Director is expected to contribute to Ellucian’s Higher Education growth and development in a variety of ways, including:
• Service/Engagement Management: Lead service/engagement planning and budgeting; mobilize and manage service teams; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk
• Client Management: Assist in the management of day-to-day interactions with executive clients and sponsors; create and deliver monthly status reports and presentations
• Business Development: Develop and maintain contact with top decision makers at key clients or prospects; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
• Practice Development: Develop practical solutions and methodologies; develop "whitepapers" and "point-of-view" documents; lead training; get published in industry periodicals
• People Development: Perform the role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for remote and on-site delivery teams and staff

What you will bring

• 7+ years of relevant industry or consulting experience.
• 2+ years of experience managing academic technology, distance learning, and online initiatives.
• Proven ability to set and achieve goals
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
• Excellent interpersonal, project management, and written and verbal communication skills
• Well-developed customer service skills and proven ability to develop and sustain productive customer relationships
• Knowledge of Brightspace and other Instructional Technology tools
• Proficiency with emerging technologies, such as podcasting, vodcasting, asynchronous/synchronous technologies and virtual worlds
• Ability to plan and lead training for faculty utilizing technology
• Desired skills:
  
  • Knowledge of multimedia instructional technologies and synchronous and asynchronous instructional strategies
  • Strong understanding of distance education delivery methods
  • Strong analytical and technical skills
  • A willingness/eagerness to mentor staff
  • Mastery of Adobe Acrobat, Presenter, Captivate, Course Management Systems, Audacity, Macromedia Flash, Photoshop or related applications
  • Experience with managing teams and workshop/program development

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver supporq
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities

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