Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

The Program Management Team is seeking a seasoned project management professional and dynamic leader who is highly organized, motivated, results-oriented to fill the role of a Program Manager. The Program Manager will be responsible for leading transformational change by managing multiple concurrent strategic and high-priority projects to achieve expected outcomes.

Where you will make an impact

• Lead multiple programs/projects concurrently through all project management phases from initiation/planning through the execution and delivery of the contract concluding with project transition and close, ensuring successful projects that are managed to deliver expected business outcomes.
• Take responsibility for delivering not just a project but a solution – people, process and technology
• Apply Project Management disciplines such as quality, risk, resource, and change management while being accountable for meeting the time, cost, and scope of each project.
• Proactively lead cross-functional teams to ensure open lines of communication, project milestones are met, dependencies are tracked, issues/risks/action items/decisions/change requests are anticipated and mitigated
• Partner with leadership and stakeholders to build positive relationships, open communication, and delivery of business objectives
• Act as a central point of contact for all stakeholders.
• Manage priorities across multiple projects and stakeholders
• Be an advocate for engagement by striving to improve team dynamics and performance by building team cohesiveness through leadership, mentoring, and motivation to yield cooperation, ensure project efficiency, and boost morale.
• Enable continuous improvement by creating a collaborative environment and standardization for measuring results and gathering candid and regular feedback. Act with a sense of urgency, high level of quality, strong attention to detail, and drive towards rapid results.
• Hire and supervise project managers for projects, if applicable.

What you will bring

• 8 years of experience in leadership; with proven experience building & leading transformation including enterprise and technical projects
• Ability to lead multiple programs/projects simultaneously as well as effectively collaborate across teams and work in a diverse, fast-paced environment
• Strong understanding of project management & implementation within a professional & global services environment
• Deep passion for success, motivation to solve problems, and continuous improvement
• Leadership and management skills; self-directed; requires minimal supervision and oversight as well as strategic planning, talent development, budgeting, operation/process focus, risk management, executive escalation management. Proven ability to create/regain stakeholder trust and partnership.
• Willingness to be a hands-on leader and dig into project details to improve understanding, implementation planning, and communication
• Inquisitive drive to learn new systems and technology and seek innovative solutions
• Results driven, collaborative individual with exceptional interpersonal, organizational, communication and negotiation skills, and ability to influence
• Analytical and technical problem-solving that are well-developed to uncover insights and make recommendations for action
• Direct experience leading multiple projects simultaneously which involve technical solutions, process improvement, organizational change management
• Direct experience leading implementation of large projects, including ERPs or complex distributed application environments
• Experience with AWS projects and tools or similar Cloud products
• Knowledge and experience in SDLC and Agile development
• Superior verbal and written skills, excellent customer service, as well as high attention to detail
• Project Management Professional (PMP) certification or like experience
• Higher Ed experience is a plus

• Comprehensive health insurance reimbursement
• Life insurance
• Wellness benefits
• 17 workdays vacation
• Christmas bonus payout in June & December
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave.
• Employee referral bonuses to encourage the addition of great new people to the team

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