Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

Ellucian’s IT Operations is seeking a talented Senior Platform Engineer to join our team! As a Senior Platform Engineer you will be responsible for Designing, implementing, and administrating mission-critical infrastructure, including private cloud environments and on-premises virtual and physical with a focus on OpenStack and KVM hypervisor. We are looking for a motivated contributor with strong skills in writing automation scripts using Shell Script, Python, or similar languages.

Where you will make an impact

• Design, implement and administrate mission-critical infrastructure, including both cloud environments and on-premises virtual and physical with a focus on OpenStack, Proxmox, and KVM hypervisor.
• Use best practices, security principles, and fault-tolerant/resilient architecture to deliver secure and reliable solutions.
• Configure, manage, and maintain Enterprise-Class Data Center Hardware to include Cisco UCS servers and blade chassis.
• Support and automate tasks using various methodologies, tools, and languages.
• Monitor and manage infrastructure using Elastic, Nagios, SNMP, and other tooling.
• Assist in policy and process creation/expansion, best practice, documentation, Support, architecture, and administration of development tools.
• Deploy, configure, and administrate Linux and Windows based operating systems to support various applications.
• Ability to work occasional nights and weekends to deal with outages and maintenance windows.
• Be part of a team. Share knowledge. Mentor. Be open, honest, and have a positive attitude.
• Participate in an on-call rotation with teammates to provide reliable 24 x 7 x 365 support to production systems.
• Any other duties as assigned.

What you will bring

• 5 - 7 years of experience in an IT corporate environment, with at least 5 years as an enterprise-level Systems Administrator or better.
• Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training.
• Demonstrated experience deploying and upgrading OpenStack with new releases to keep up to date, make use of new features & bug fixes.
• Manage & monitor OpenStack compute resources and services. Work with users to gathering business requirements for capacity planning.
• Expert-level Linux OS troubleshooting. Ability to troubleshoot issues with the underlying components of OpenStack when investigating incidents or testing new features and projects.
• Ability to write automation scripts using Shell Script, Python, or similar languages & Ansible playbooks.
• Internally motivated. The candidate should have the desire and ability to own problems and solve them.
• Ability to document complex systems to various levels of support/administration.
• Deep understanding and experience troubleshooting and resolving complex system issues.
• Multi-year experience maintaining secure production, lab, and development environments.
• Ability to plan, hold yourself and others accountable, and follow up with others.
• Effective oral and written communication skills. Must be able to clearly communicate status and urgency.
• Ability to understand priorities and escalate accordingly.
• Experience working in a team-oriented, collaborative environment.
• Team player with excellent communication skills and a positive attitude.

Extra Credit

• MySQL DBA
• RabbitMQ
• Ceph Object Storage
• Cisco UCS Servers
• VMware vCenter Server and vSphere
• NetApp SAN Storage

• Comprehensive health insurance reimbursement
• Life insurance
• Wellness benefits
• 17 workdays vacation
• Christmas bonus payout in June & December
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave.
• Employee referral bonuses to encourage the addition of great new people to the team

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