Job Description:

The Operations Team Supervisor is a critical leadership role responsible for ensuring the efficient day-to-day operation of the area with particular emphasis on the management of the operations personnel, implementation of warehouse action plans, tracking/recording of hours and ensuring employee meetings are conducted.

Essential Duties & Responsibilities:

• Provide direct supervision to operations personnel to ensure efficiency and quality.
• Monitor and enforce safety protocols ensuring a safe, clean, and productive work environment.
• Coach and mentor the team to ensure they are well-trained in tools and processes.
• Handle employee relations, such as performance reviews, coaching, and disciplinary issues.
• Manage timekeeping, attendance, and vacation schedules to ensure smooth operations and optimal workforce availability.
• Analyze operational data to help identify areas of improvement and collaborate with other departments
• Ensure the safe, clean and efficient operation of the department to meet standards.
• Provide training and technical assistance in other departments.
• Match the skill and background of personnel to work required.
• Assist in developing a program to train and motivate personnel for increased effectiveness.

May be involved in various projects and cross training in other areas/responsibilities.

Qualifications

REQUIREMENTS:
• Strong interpersonal and communication skills, both oral and written.
• Prior success in a lead/supervisory role preferred, including organizing and prioritizing work, and
utilizing sound judgment.
• Previous experience utilizing independent decision-making.
• Ability to work flexible hours as needed.
• Competent use of AS400/Microsoft Office (email), basic computer skills
• Must have the ability to motivate staff and handle a variety of both personnel and technical issues on an
ongoing basis.
• Ability to handle and diffuse stressful situations.
• Excellent overall customer service skills.

Time Type:

Job Type:

Job Family Group:

Location Region/State:

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision