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Project Manager



Costa Rica
Posted on Saturday, November 18, 2023

The SchoolMint Professional Services team implements the SchoolMint product as part of large-scale initiatives to streamline K-12 admissions and enrollment across cities and states. We work directly with key stakeholders to map out existing processes and create elegant solutions within SchoolMint to improve those processes.

As a liaison between SchoolMint and customers, the Agile Project Manager will be responsible for leading the successful implementation of the SchoolMint software with a portfolio of enterprise-level clients including large districts and charter management organizations.


  • Work with Customer Experience, Sales, and Product Development team members to understand project scope and requirements to develop a well-articulated project plan to drive the project to success.
  • Manage the timelines and dependencies of the implementation and communicate regularly with internal stakeholders to ensure the on-time delivery of the solution
  • Lead Scrum activities, including sprint plannings, backlog refinements, daily standups, and sprint retrospectives.
  • Work closely with Product Managers, Engineering Managers, and Customer Experience Managers to ensure cross-team collaboration and alignment.
  • Drive incremental improvements, maintain sprint and other pertinent metrics and analyze data for patterns, needs, and wins.
  • Manage and proactively communicate project risks and mitigation strategies
  • Leverage internal resources to support complex deployments, knowing when to engage them on client conversations and when to be judicious
  • Support and grow relationships with our customers and monitor customer health through the use of data and other qualitative methods
  • Be an active participant in improving and enhancing internal processes by identifying opportunities for efficiency.
  • Willingness to roll up your sleeves and learn our software solution.


  • BA/BS degree or higher
  • 3-5 years experience in a customer centric Scrum Master/Project Managerrole at a technology company
  • Must have Agile Development with Scrum Methodology experience and/or Agile Project Management experience.
  • Agile Development with Scrum Methodology experience and/or Agile Project Management experience required.
  • Experience in managing multiple projects simultaneously
  • Experience with project management and collaboration tools (e.g. Google Drive, Jira, Confluence)
  • Strong communication, writing, presentation, and negotiation skills
  • Analytical and process-oriented mindset
  • Demonstrated ability to manage large, multi-stakeholder projects with exceptional results
  • Self-driven, persistent and assertive
  • Enthusiastic, lifelong learner
  • Strong empathy for customers and passion for revenue and growth

Even Better:

  • PMP Certification
  • Experience in a startup environment
  • Passion for education and/or edtech experience


  • Medical, Dental, and Vision Insurance
  • Employee Paid Life Insurance, Short Term & Long Term Disability
  • PTO (15 days), Sick Days (5 days), Birthday Floating Holiday, Wellness Floating Holidays (6 days), Volunteer Day, and Company Observed Holidays
  • 401k (with a 90-day waiting period)
  • Commuter Benefits, Flexible Spending Account (FSA) and Dependent Care Account (DCA)
  • Educational Assistance Program