Our Company

At Sketchy, we’re transforming how students learn by turning complex topics into unforgettable visual journeys. Our mission? To help students master challenging material, achieve higher scores, and bring their knowledge to life through interactive cases. Through a combination of art, science, and cutting-edge technology, we enable students to learn, retain, and practice—effortlessly. The short version? We’re here to make better clinicians.

All are welcome! At Sketchy, we know a diverse and inclusive team not only makes our product better but our workplace better. Making Sketchy warmer and more inviting for everyone is at the core of our company's culture

Position Summary

As a User Researcher, you will help uncover the needs and challenges of our users—including students and faculty—by conducting user research that directly informs the development of our educational solutions. Your work will contribute to shaping immersive, intuitive, and impactful products that prepare students for real-world scenarios. By conducting user interviews, usability tests, and evaluative research, you’ll ensure our features and solutions effectively meet user needs. This is your chance to impact the intersection of education, technology, and healthcare, helping empower the next generation of learners and clinicians.

Responsibilities:

• Lead user research initiatives to uncover the needs, behaviors, and challenges of students, faculty, and other stakeholders across the educational journey.
• Develop and execute research plans using methods such as user interviews, usability testing, surveys, and observational studies to gather insights.
• Partner with product managers, designers, and other stakeholders to prioritize research efforts based on business objectives and user impact.
• Translate research findings into clear, actionable recommendations that influence product and feature design decisions.
• Conduct ongoing usability evaluations to ensure products remain intuitive and aligned with user needs.
• Maintain an organized repository of research findings to ensure insights are accessible and reusable across teams.
• Advocate for the user by fostering a culture of empathy and evidence-based decision-making within the organization.

What We’re Looking For:

• 3+ years of experience conducting user research with a focus on usability testing, needs discovery, and evaluative research.
• Experience in the ed-tech or health-tech space is a strong plus.
• Demonstrated ability to synthesize data from diverse sources into compelling insights that drive product improvements.
• Proven ability to plan and execute a variety of research methodologies, such as interviews, usability testing, and surveys.
• Strong interpersonal skills to collaborate effectively with cross-functional teams and communicate findings to diverse audiences.
• Knowledge of tools and frameworks for user research, including usability testing software and data analysis platforms.
• A proactive, detail-oriented approach with the ability to manage multiple research projects simultaneously.
• Empathy for users, a curious mindset, and a passion for improving the user experience.

If you don’t have 100% of the bullets listed above, that’s okay! We know there are no perfect applicants. If you are passionate about making a meaningful difference, we want to hear from you! Learn more about Sketchy’s culture at sketchy.com/careers.

Salary Range

$120,000-$140,000

Our Perks

• Remote First - Make a difference from wherever you want to work.
• Flexible Time Off - We work smarter, not harder. No accruals, just real work-life balance.
• 100% Individual Health Coverage - We got you covered!
• Equity - From day one, you’ll have a stake in our future growth.
• 401(k) - We support your financial future with up to 5% matching.
• Team Events - Get to know the team with virtual events, monthly outings, company retreats, and more.
• Annual Work Anniversary Stipend
• Monthly Wifi & Phone Reimbursement
• Short Term & Long Term Disability

Sketchy Group LLC is an Equal Opportunity Employer. All applicants will receive consideration without discrimination on the basis of race, religion, color, sex, age, sexual orientation, marital status, national origin, disability or any other basis prohibited by applicable law.