We’re building the AI-driven future of customer success, from retention to growth!

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

About This Role:

We’re looking for a full-time Associate Applications Analyst to join our G&A team reporting to the Associate Manager. This role is a hybrid role based out of our Hyderabad location.

In this role, you’ll play a key role in supporting scalable data solutions and application data workflows by developing, maintaining, and optimizing data pipelines using Snowflake. This is a great opportunity for someone who thrives in a fast-paced, data-driven environment and enjoys working cross-functionally with teams like Data Engineering, Analytics, and Application Development. The ideal candidate brings strong skills in SQL, data transformation, and ETL processes.

What You'll Do:

• Develop and maintain data pipelines and data warehouse solutions using Snowflake, ensuring efficient data loading, transformation, and storage.

• Write and optimize SQL queries to support data analysis, reporting, and application requirements.

• Implement and manage Snowflake features such as stages, streams, tasks, and stored procedures to automate and monitor data workflows.

• Troubleshoot data and application issues, ensuring data accuracy, consistency, and performance optimization within the Snowflake environment.

• Collaborate with data engineers, analysts, and business stakeholders to understand requirements, support analytics applications, and deliver scalable data solutions.

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.

Must-have skills or experience:

• 1-2 years of relevant experience and a B.tech/B.E in Computer Science

• Strong proficiency in SQL.

• Hands-on experience with Snowflake.

• Working knowledge of Python for data processing, scripting, or automation tasks.
  

Nice-to-have skills:

• Exposure to AI/ML concepts.

• Familiarity with Workato.

• Experience working with Salesforce data models or integrations.
  

Why You’ll Love It Here:

Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few:

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

• We offer a comprehensive benefits package including full health coverage (including OPD), wellness and mental health resources, flexible remote work options, and childcare assistance. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more here.

Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos: No explanation needed. Just watch them here!

If this sounds like the right role for you, we’d love to hear from you.

Additional Information:

We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.

If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.

If you’re applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.