This position is only available for W2 Employees. Please note that in order to be a W2 Employee, you must reside in one of the following states: PA, NJ, NH, DE, CO, SD, TX, WY, AK, FL or Canada.
About SofterWare SofterWare is a dynamic, established company that builds multiple software-as-a-service (SaaS) products for clients whose dedication to bettering the world brings meaning to the work we do every day. Thousands of nonprofit organizations look to DonorPerfect software to effectively leverage their donor data, launch impactful fundraising campaigns, and grow the community that supports their cause. Life at SofterWare When you join SofterWare, you will: - See the positive impact of your work by helping causes you care about
- Be part of a company culture that values work-life balance and giving back to local organizations together as a team.
- Work for a company that has been named a Top Workplace in the Philadelphia region 11 times and made the Inc. 5000- list for fastest-growing private companies 8 times in the last decade.
Your Role as a Senior DevOps Engineer:
The Senior DevOps Engineer is an expert in the full technology stack, having a deep understanding of infrastructure, networking, databases, applications and security. They collaborate with the development and operations teams to configure servers and containers, configure and maintain Azure and AWS cloud environments, implement infrastructure as code (terraform), automate build and release pipelines (Azure DevOps) and configure applications for each environment. They quickly master new technologies and are continually evolving their skillset to keep pace with industry standards.
Key Responsibilities: - Implement Infrastructure as Code (IaC) for new and existing services in Azure and AWS
- Create and maintain build and release YAML pipelines in Azure DevOps
- Excellent technical knowledge of IT Infrastructure, including network and application load balancers, switches, routers, and IP addressing
- Administer, monitor, and deploy systems and services on Azure and AWS
- Maintain live services through measuring and monitoring availability, latency, and overall system health to maintain minimal downtime
- Collaborate with operations and development teams to inform design decisions that improve maintenance, automation, scaling, performance, cost and availability
- Collaborate with development teams to achieve continuous integration and continuous delivery
- Implement monitoring and alerting in NewRelic and Site24x7 to proactively mitigate production outages and ensure adherence to our SLA requirements
- Collaborate with development and operations teams to create, maintain, troubleshoot and optimize infrastructure and pipelines
- Identify and drive opportunities to automate new and existing processes
- Attend agile ceremonies to ensure the visions of the teams align with DevOps principles
- Create and update documents and diagrams for technical designs, decisions, configurations, and standards
- Design, deploy, and maintain scalable Selenium server clusters in Kubernetes to support automated testing, ensuring high availability and optimal performance
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Key Requirements: - Expert in creating and maintaining CI/CD pipelines
- Expert in Windows/Linux administration tasks and performance tuning
- Expert in Azure and AWS Cloud and/or other cloud providers
- Expert in Docker/Kubernetes clusters or similar containerization platforms
- Expert in load balancing and scaling applications
- Excellent communication skills both written and verbal
- Deep understanding of n-tier applications, microservices, and service oriented architecture
- Knowledge of relational database technologies - MS SQL, MySQL, and PostgreSQL
- Knowledge of networking protocols, DNS, HTTP, load balancing, web servers
- Knowledge of Azure DevOps pipelines
- Knowledge of GitHub, Jenkins, Bamboo, Teamcity, GitLab, or Octopus administration is a plus
- Proficiency in modern agile SDLC practices and principles, orchestration, and CI/CD tooling i.e. Python, Java, Powershell, Bash, Terraform, Ansible, Cloudformation, Puppet, Chef, or similar
- Monitoring expertise (Any of New Relic, Site24x7, Datadog, Nagios, Prometheus, Zabbix, Honeycomb, or similar)
- Performance Tuning of applications and identifying possible bottlenecks/weaknesses in the current designs
- Proven experience demonstrating hands-on business impact in combining software engineering skills with systems engineering skills to solve complex automation and reliability challenges
- Ability to quickly receive and process information, and make appropriate risk-based decisions
Education and Experience: - Bachelor’s degree or relevant work experience
- 10+ years of Cloud and/or Systems Administration Experience
- Enterprise experience implementing IaC
- Enterprise experience creating and maintaining CI/CD pipelines
Equal Employment Opportunity Statement SofterWare is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. SofterWare complies with the law regarding reasonable accommodation for handicapped and disabled employees.
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