About Ziplines

Ziplines Education is a category-leading education company that partners with universities to deliver industry-focused certificate courses that prepare professionals for today’s digital-first workforce. Each year, we have the opportunity to help thousands of career advancers build the knowledge, skills, and credentials they need to move their careers forward. 92% of learners would recommend our programs and our net promoter score is consistently in the excellent range — student outcomes are at the center of our company mission.

That’s why dozens of leading U.S. colleges and universities, including the University of Virginia, the University of Arizona, and the University of Oregon, trust Ziplines Education as a continuing education partner. Together, we empower adult learners to confidently pursue the career they’ve always wanted. And we’re doing it at scale, powered by an incredible team. In August 2023, we raised a $6.4M Series A and are on a trajectory to achieve profitability in 2025.

Role Objectives

• Enable learners to practice relevant skills and clarify information related to each module

• Optimize learner engagement, learner retention, and learner success

• Measures of success: Learner engagement in-session, course-end survey feedback

Work Distribution

• Live Session Preparation & Facilitation: (95%) Pre-session preparation and facilitation of the live sessions, including developing and leading activities related to practicing skills and discussions on module content

• Communication: (5%) Join Slack workspace and actively participate in relevant learner-initiated discussions

• Time Commitment: ~4 hours per week. Live sessions are 1.5-2 hours; preparation ~ 2 hours

Duties and Responsibilities

• Facilitate a 10-week series of weekly 2 hour Zoom live sessions

• Provide feedback and coaching to live session participants

• Slide development and customization

• Session preparation includes but is not limited to the following:

  • Customize topic-related slides

  • Create/update a learner activity, discussion, and/or breakout session

  • Review of learner questions/prepare for discussion

  • Knowledge of learner playbook (project) assignments

• Participate actively in the Slack Channel, including, but not limited to, contributing to discussions and replying to learner questions

Live Session Agenda, Time Allotment, Owner

• Opening Remarks/Course Updates

  • Owner: Learner Success (Ziplines)

  • Time Allotment: 4 minutes

• Featured Content, Activities, Discussion, Q&A

  • Owner: Live Session Instructor

  • Time Allotment: 55-115 minutes

• Closing Comments

  • Owner: Learner Success (Ziplines)

  • Time Allotment: 1 minute

Ziplines-Provided Materials

• Session moderation by Learner Success Team Member

• Live Session Instructor Google Drive with live session resources (slide deck templates, example activities, etc.)

• Learner module-related questions (if applicable)

Target Audience

Our course attracts learners motivated to expand their knowledge and grow their careers. Their backgrounds are wide and varied, including professionals from Project Management, Business Operations, HR, Finance, Marketing, Engineering, IT/DevOps, and more. Our course is ideal for anyone who identifies with one of the following profiles:

• Project managers who are newer to the field and looking for best practices and guidance for how to navigate their role more effectively

• Business-focused professionals looking to

  • Develop new skills to expand career opportunities or improve the potential for advancement

  • Gain a “big picture” understanding of Project Management and build in-demand skills employers are seeking, including exposure to Agile project management

  • Move into a project management role/career path

• Individuals in a company who have been asked to manage a project or projects in their department

• Entrepreneurs and business owners looking to achieve efficiencies in their processes to drive down cost

Weekly module content topics are as follows:

• Get Started with Project Management

• Manage Stakeholders

• Plan and Scope

• Create a Project Plan

• Get Started with Agile Project Management

• Manage Budget, Cost, and Resources

• Manage Risk

• Monitor Progress and Control Quality

• Lead the Team and Resolve Conflicts

• Evaluate Project Success

Our Core Values

• Focus on outcomes — students come first, always.

• Be trustworthy — deliver, be honest, have our backs.

• Be humble — we’re in this together.

• Be curious — continuous learning drives innovation.

• Be you — diverse thinking creates opportunity.

• You value and will contribute to a transparent, no B.S. culture.

Ziplines, Inc. is proud to be an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other protected characteristics under applicable law.