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Senior Associate - Business Administrator- Shared Services



Noida, Uttar Pradesh, India
Posted on Monday, November 20, 2023

Background Information : Shared Services, part of HE Data based in Noida, enables positive changes in performance and stakeholder engagement through a centralized operating model. This is a global function supporting all of Pearson. As a team, we manage a variety of data processes to ensure that data is valid, accurate, governed, compliant and complete. As content continues to proliferate across multiple emerging digital platforms, our team provides the resources to enable scalability and cost containment. We facilitate collaboration between product teams and suppliers who contribute to the products.

Role Description: We are looking for a candidate who ensures accuracy of data in every aspect and manage deadlines. Resource shall be responsible to work closely with Global teams. With the changing needs of business, the role is dynamic and candidate must be adaptable to change.

Key Accountabilities & Deliverables:

  • Managing data in Pearson Global Application (Oracle)

  • Ensuring data accuracy and complaint with governed rules specified for each geography (UK, US, Canada, Australia, Asia, many more to come)

  • Rigorous follow-up with business teams to manage various processes

  • Work within Pearson business systems to process data and bring recurring data inaccuracies to management attention.

  • Maintain rapport with business stakeholders, managers, and peers by proper communication channel and resolving problem situations.

  • Adapt and learn process to provides information to specific requests/questions.

  • Maintain continuity of operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.

Core Technical/Functional Competencies:

  • Should have operations knowledge (preferably worked on Oracle)

  • Should have good English communication skills, both oral and written.

  • Should have good knowledge of working on MS Office/MS Excel

  • Should be a good team player

Education, Qualifications & Training

  • Essential: Candidate should be post-graduate in any discipline or carry professional degree.

  • Desired: Formal experience in managing business systems and portals.

Previous Experience

  • Essential: Two to three years of experience in data management

  • Desirable: Prior experience in a publishing company

Core Behavioural Competencies:


  • Ability to work collaboratively as a team

  • Flexible to adapt changes

  • Good personnel management skills with ability to understand business processes and execute routine work.

  • Should have flexibility to work with international teams where there are multiple time zones to balance

  • Confident, enthusiastic, curious and results driven


  • Flexible to changes and new ways of working

  • Should be able to work with diverse stakeholders of varied cultural backgrounds

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Higher Education

Schedule: FULL_TIME

Req ID: 13795