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Position

• This is a temporary staff position at Voucher Store in Tokyo, Japan.

• The casual agreement has 1 year term with the option of renewal when agreed by both parties.

• This person will report to Director of Tokyo Office.

• This person will work for the daily operation for Voucher Store Japan under the instruction of the responsible person for Voucher Store.

Key Responsibilities

1. Voucher Store Assistant

• Follow the instructions from the colleague who is responsible Voucher Store in the office and provide the required supports

• Follow the designated process and complete the voucher delivery.

• Receive the orders in email and verify the information

• Enter the information in MS Access application

• Issue the invoice for the orders by MS Access application

• Issue the quotation if required

• Confirm the payment (bank transfer, credit card, on-credit)

• Create the data for approval and issue the voucher by internal system

• Deliver the vouchers by using MS Access application

• Take the backup data and save it appropriately

• Professionally respond to the inquiries about vouchers by email or phone call

• Receive the calls for credit card payment and manage the information appropriately

• Provide/Receive double check on the voucher operation process when required

• Create and submit the required voucher reports on time

• Comply to PMS and ISO during the voucher operation procedure

• Communicate with the internal stakeholders to resolve any issues or to complete the tasks in Japanese and English as required

2. Other support work

• Provide support to the Sales Team for backend tasks when ordered by the reporting manager

• All other associated tasks

• Ideal candidates for this position are those who;

• Bachelor's Degree

• Have customer facing experience and can communicate via phone and email without any inconvenience in Japanese.

• Communicate in native Japanese. Required communicating internally in English in writing & reading as well.

• Have basic understanding of MS Office Applications. Experience of using MS Access application is a strong plus.

• Have experience and understanding of both International and Japanese work cultures

• Can perform work in accordance to both the company and team policies

• Is positive, a team-player, fluid communicator, respectful and has the “can-do” attitude.

• Has a professional mindset/attitude/accountability towards work

• Can adhere to unobtrusive manner that is appropriate to working professionals

Desirable Experience and Qualifications

• Experience in a company with Privacy Mark/ISO management is preferred but not mandatory.

• Basic experience in accounting is preferred but not required.

• B2B or B2C client/customer facing experience required.

• Experience of the order processing and sales operation required.

Working Arrangements

• Working hours per day minimum from 9am to 1pm (4 hours a day)

• Working days per week Monday thru Friday

• Paid by worked hours

• Work at Tokyo office.

• Remote work is authorized per approval each time

• Annual contact with renewal option

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 17885